MedAlert PLUS is Australia's lightest 4G GPS medical alert watch, just 28 grams. Wear it your way with the included 3-in-1 wearable system: wristwatch, lanyard, or brooch clip. Real-time GPS tracking, automatic fall detection, and two-way calling, all on the Telstra 4G network. NDIS and My Aged Care funded, ask us how.
Important: This device is a 4G-enabled smartwatch and includes a 12-month Telstra SIM with data and voice plan. After the first year, you can choose to renew the plan for an additional 12 months at $75.00.
Features
- 4G GPS real-time tracking
- 3-in-1 wearable system (wristwatch, lanyard, or brooch clip)
- SOS emergency button
- Two-way calling
- Automatic fall detection
- Geofencing alerts
- Live & historical GPS tracking
- Heart rate monitor
- Medication reminders
- GPS signal loss alerts
- Browser-based web portal (no app needed for carers)
- Remote settings management
- Multi-carer / family access logins
- Manage multiple devices from one portal
- Real-time location via portal
- Activity & location history
- Optional 24/7 emergency monitoring upgrade
- No lock-in contracts
SIM Renewal (Year 2+): $75/year
Optional 24/7 Emergency Monitoring: $345/year
SETUP GUIDE
- Charge the watch fully before first use
- Visit the MedAlert web portal (browser — no app needed for carers)
- Create a portal account using the device serial number
- Add emergency contacts and set up carer/family access logins
- Configure geofence zones, alerts, and medication reminders remotely
- Test the SOS button to confirm two-way calling is operational
- Optionally activate the 24/7 Emergency Response Centre plan
- For assisted setup: 02 7227 5833 or support@medalert.io
Specification
| Specification | Detail |
|---|---|
| Device Type | 4G GPS Medical Alert Watch (Ultra-Slim) |
| Weight | 28 grams – Australia’s lightest 4G medical alert watch |
| Network | Telstra 4G |
| Water Resistance | 3 ATM (30 metres) |
| Wearable Options | Wristwatch | Lanyard | Brooch Clip (all included) |
| SIM Included | Yes – 12-month Telstra voice & data plan |
| Portal Access | Browser-based – no app download required for carers |
| Optional Monitoring | $345 per year – 24/7 Emergency Response Centre |
Warranty
12-Month Warranty: MedAlert stands behind the quality of its product with a comprehensive 12-month warranty. This warranty safeguards customers against any manufacturing defects, promising repair or replacement to maintain the product's optimal functioning over time.
Shipping Information
Shipping Weight: 0.5 kg
Shipping Dimensions: 16 × 11 × 5 cm
Cubic Volume: 0.00088 m³
AT-HM Classification
ISO Code: 22 29 06
Category: Prescribed
Item:
22 29 06 - Personal emergency alarm systems (Prescribed)
Based on the Australian Government Assistive Technology and Home Modifications List. Eligibility should be confirmed against the participant's assessed needs and support plan.