Based on 698 reviews
85%
(593)
8%
(58)
3%
(21)
1%
(10)
2%
(16)
Processing the order and through to delivery
….. wonderful.
Very prompt delivery; kept me informed.
Product and whole experience, couldn’t better.
Very happy with the quality of the operator chair. Easy to assemble and comfortable.
Very happy with my purchase. Lovely people to deal with. Quick response.
Arrived in good time.
Very happy with a recent Trolley that I ordered through LuxeMED. The service exceeded my expectations with the trolley arriving very quickly. The quality is great, and the price was too!
I am happy with this product although a little disappointed with the seller as I tried twice to contact them via email to purchase another one as I didn't realise that it didn't come as a pair. I was wanting another but not to pay $20 freight as the item was $21. I preferred not to pay the freight charge again. in all the product does work well. I do recommend it but a response would have been nice.
Great stool. memory foam cushion very comfortable. Rollers are smooth.
Slightly too big and long and bulky compared to the 14cm size scissor I am used to in general practice/skin cancer procedures. Picture on the website a poor representation of size. Waste of money.
We purchased 3 Centurion Lux beds 3 1/2 years ago for our clinic. Shortly after the 2-year warranty expired, we began experiencing various mechanical faults and failures in all 3 beds. All 3 hand-set buttons are cracked, one foot pedal, and the extension power cord needs replacing. The auto press return button on one bed has since failed. Meanwhile, the upholstery on one of the bed's foot and seating cushions is cracking, scratching clients, and unsightly; it now needs gaffer tape and a blanket to cover it. The other two beds are now showing cracks in the faux leather on the headrest and foot cushion. The service report quotes re-upholstering the beds and replacing the handsets, which exceeds the beds' sale value. NB. All beds have been cleaned and maintained in accordance with company instructions.
Excellent customer service; Ben was responsive and helpful.
Great to find the traditional style of this liner, rather than the new (but not improved) version that Tena have changed to. Better value too.
I used Apple Pay to pay for the order. It had the my old address attached to it. In a panic I rang LuxeMED and the call was picked up by Chelsea. She was brilliant. She sorted the issue and had the order redirected. She rang me back to confirm her actions. Just a joy to have someone on the other end of the phone who was friendly, reassuring and professional
Paul
The customer service was exceptional. Quick response time and they had the product sent to their warehouse locally so I could see it in person. Then were happy to hold it there for a few weeks until I was ready to have it delivered, and flexible with last minute delivery changes.
I would definitely recommend purchasing through Luxe Med and I will definitely go to them first for any future purchases!
Thanks for your great help and service!
An excellent selection of medical products, good prices and quality products.
LuxeMED sell excellent medical equipment and the seat I bought is well designed and made with quality.
Customer service outstanding, thanks to Ben who picked up I had forgotten to add the cradle pad to the physio bed order - arrived quickly and during the Christmas rush so massive thanks for everything. A gift so can’t review the bed though he loves it and said it’s top notch and super light compared with his old one. Will last for years!
Communication was good.
Chair is fit gift so it hasn’t been opened yet.
It exceeded expectations! Great quality, extremely comfortable, delivered promptly.
As described and seems of very good quality. Only time will really tell.