Based on 681 reviews
85%
(580)
8%
(56)
3%
(21)
1%
(10)
2%
(14)
Customer service outstanding, thanks to Ben who picked up I had forgotten to add the cradle pad to the physio bed order - arrived quickly and during the Christmas rush so massive thanks for everything. A gift so can’t review the bed though he loves it and said it’s top notch and super light compared with his old one. Will last for years!
Communication was good.
Chair is fit gift so it hasn’t been opened yet.
It exceeded expectations! Great quality, extremely comfortable, delivered promptly.
As described and seems of very good quality. Only time will really tell.
Amazing prices, easy to navigate website, super swift delivery.... What more do you want!
Purchase medical couch, powder coated trolley and mobile lamp… great to deal with!
Excellent website, very pleasant, helpful & efficient service by phone, and unexpected outstanding speed of delivery. Highly recommended
NO problem with customer service with placing my order and regular orders fulfilled. However, lack of communication when requesting cancellation or postponement of an ongoing order.
I've just received an order of Molicare Premium lady pads. 5 drops. The packet looks different. I put the two of my usual packets beside each other and these are smaller. I opened packages and looked at pads. on my ones the strip to pull off has Molicare Lady. The other in pink writing, lady pad. The padding in it is different. Not quite as length as the other.
I bought my massage table 3 ½ years ago and it is still like new. It is an impressive looking table and clients often remark how comfortable it is and how professional it looks. I like the height control and the ease of adjusting the headrest. The table was delivered at the height of the Covid pandemic and was only delivered to the front door. Understandably. I could have used a second pair of hands but I managed eventually. It was a good decision to get a quality table
Nothing was a drama. Lovely person on the phone. Fast turn around. Easy to deal with.
Would highly recommend.
My massage table didnt arrive when stated by the delivery company so I contacted the staff who organized to have it delivered at a time which suited me. They were very helpful and professional.
Can’t fault the ordering process, the delivery was prompt and the chair is very comfortable with the adjusting backrest.
I ordered the chopping board for one handed use but it arrived chipped. I emailed customer service to request for a replacement or return but after responding with a courtesy email, no more updates after a week.
Excellent wheelchair for hire, easy to use. In excellent condition for hiring purposes. Excellent customer service, prompt response. Melani Kifer was excellent to deal with. I will be more than happy to recommend LUXEMED to my other clients.
Regards Marina
Thumbs Up Community Services
Very happy with this table.
Super comfortable and very quiet when being used due to the plastic bushes on all moving parts.
And no need to build or attach anything, it is ready to use straight out the box.