Item was as described on the website. Easy to put together. Delivered within a fortnight to our remote location. Very happy. Thank you.
Very happy with the quality of the operator chair. Easy to assemble and comfortable.
LuxeMED sell excellent medical equipment and the seat I bought is well designed and made with quality.
I purchased this stool and immediately noticed the backrest wouldn’t stay up.. now the chair falls which is very inconvenient when I’m working in a sterile environment. I reached out to the seller and they have not replied.
Hi Kelly,
We’re sorry to hear about your stools backrest. We can see that you emailed us on March 19th and we responded on March 21st kindly requesting a video of the issue so our team could assess and assist you further. As we hadn’t received a reply, we were unable to proceed with resolving the matter.
We’d still love to help, please feel free to reply to our last email or reach out again at info@luxemed.com.au with the requested video so we can look into this for you as soon as possible.
Warm regards,
The LuxeMED Team
Round Stool With Backrest

